Refund policy

Returns, Cancellations, & Warranty Information

Returns:
We will gladly accept all returns within 30 days of the date of delivery. Please reach out
to us first with any questions or concerns regarding a possible return.

We do not cover the cost of shipping when a part is
being returned because it is no longer
needed OR ordered wrong item. Large parts must be returned
via FedEx or UPS, and can be very expensive. Please be sure you
are committed to the purchase before it is made. A 20%
restocking fee may apply in certain
situations.

If something happened on our end that caused damage or premature wear and tear, a prepaid
FedEx label may be provided to ship the item back at no cost to you. Included but not limited to: Incorrect part sent by us. Paint job quality, or color match issue.

Cancellations:
Once an order has been placed, a cancellation must be requested within 24 hours. The
cancellation request should be provided to us in writing. Unpainted parts will ship the same day if
purchased before 12:00 PM EST. Cancellation requests for unpainted orders need to be received by
11:30 AM EST to ensure the order will not ship. All cancellation requests can be sent to support@mbiauto.com.

Warranty Information:
Unpainted Plastic, Chrome or Steel Parts:

A limited warranty of 10 years is provided on all our steel, plastic, and chrome parts. Our warranty
covers the craftsmanship of the part itself. We honor warranty requests against rusting, peeling,
deterioration, etc. Keep your payment method / order reference number handy. The warranty is good for a ONE time replacement, per purchase, and per item. Once a replacement item has been sent and received in good condition, the warranty request is considered fulfilled.
Painted Parts:

A limited warranty of 6 months is provided on all our painted parts. The warranty covers the craftsmanship of the paint job ONLY. The paint should not peel, flake, chip, fade, etc. This excludes minor imperfections caused by bumper folding. Keep your payment method / order reference number handy. The warranty is good for a ONE time replacement, per purchase, and per item. Once a replacement item is received in good condition, the warranty will be considered fulfilled.

These terms are subject to change at any time and at our own discretion. For all refunds, buyers are refunded to their original payment method.